Order Cancellation Policy
Sonamani.com aims to provide 100% customer satisfaction. If for any reason you want to cancel the order, we will assist you. Upon successful cancellation of your purchased product, you will receive a refund in accordance with our product refund policy. You can cancel the order of your purchased product in the following ways.
- You can cancel the product order before your purchased product is delivered.
- If the delivery of the product is completed, there will be no chance of canceling the order of the product.
- If a product of an order is also delivered, you cannot cancel the order.
- You must contact us within 12 hours to cancel your order.
- To cancel an order for your purchased product, log in to your Sonamani.com account and go to the details page under "My Account". Now identify the order you want to cancel and click on the "Cancel Order" link. Now indicate the reason for cancellation and confirm the reason for order cancellation. This process will be completed as soon as your cancellation request is submitted. Once the cancellation process is complete, an order cancellation mail will be sent to your shipping email address or mobile.
- Sonamani.com reserves the right to cancel your order at any time due to unavoidable reasons even after order confirmation. In this case, if you have paid the advance price, Sonamani.com will refund your advance payment according to the price refund policy.