Terms & Conditions

Terms of Use

Welcome to is the only online store in the country where only Bengali language is used, where customers of all classes can find various products of their favorite and quality domestic and foreign brands for daily use of their beloved Sonamani.'s website And electronic documents have been constituted in accordance with the terms amended in time. For example, this electronic document does not require any physical or digital signature and this document carries an effective and binding agreement between and the user or customer. So read the terms and conditions carefully before using our website.

1. General Terms:

  1. You can use our site through's website or mobile application as per the terms and conditions of
  2. By using the Site, you agree to abide by the Terms and Conditions of Use of If you do not agree to our Terms of Use, do not access, register or use this site.
  3. website is an online store operated by Hopstone Consulting Limited. Hopstone Consulting Limited is a company under the Companies Act of Bangladesh 1995 which is registered in Gulshan, Dhaka, Bangladesh in accordance with the laws of Bangladesh. Hopstone Consulting Limited is a valid licensee to use and operate the website for online business.
  4. The term "you" in these Terms means our Site User or Customer who agrees to use our Site and will understand, know and be assured of using the Services provided by us. We or our words mean Hopstone Consulting Limited, a registered organization managed by our website
  5.'s website may contain links to other sites. Not all of those websites are operated by or has no control over those websites. So will not be liable if you suffer any loss by using any other website.
  6. 1.6 We reserve the right to change or modify the Terms of Use of this Site at any time and if published on our website, that change will take effect thereafter. Following our use of this Site, you agree that you accept any changes to our Terms of Use at any time by using the Site. We therefore advise you to read our Site Terms of Use and Site Privacy Policy carefully before using the Site.

2. Eligibility for use:

  1. You can use this site if you are over 18 years old. If you are under 18 years of age, you will not be eligible to use and in this case you will refrain from using our website.
  2. Only those individuals or users who are able to enter into an agreement under Section 162 of the Bangladesh Contract Act will be eligible to use the site.
  3. Users who use our site from outside Bangladesh will be liable to our customary law in Bangladesh.
  4. By using the site, you acknowledge that you are an adult, meaning you are 18 years of age or older, and that you are eligible to enter into an agreement in accordance with Ion 162, the Bangladesh Agreement.

3. User information and registration

  1. In order to use or register the site, you need to use or register the site with valid Bangladeshi mobile number and correct e-mail address.
  2. You can use our site by filling out a site usage form or registration form. In case of registration you can create your account after filling the specific form. In this case you will be given a password or PIN number by which you can use the site through your account.
  3. It is up to you to keep the user account and password confidential. You will be responsible for any activity on your account. If you suspect that your password may be used or used unknowingly, please let us know as soon as possible.
  4. will not be liable for any loss of account details or password protection.
  5. We reserve the right to terminate your use of the Site or the Registration Process if you have provided any unreasonable, untrue, incomplete or non-existent information regarding the User Information or Registration that we have reasonable reason to suspect.

4. Communication

When you use our site or contact us via email or phone, it means that you are communicating electronically with us. You allow us to communicate with you by email, SMS, phone call or by giving notice on the web site or any other means of communication.You agree to receive any transactional, promotional or commercial messages from us in connection with your use of the Website or placement of any of your orders, and you agree to all manner of communication with us.

5. Pricing and pricing information

The price of the product is listed in Bangladeshi Taka and includes VAT. Although tries to present the correct product, product price and other information correctly, typographical errors can sometimes lead to errors. cannot confirm the price of a product until your product has been ordered. can recover arrears from increasing user orders.In case of pricing of any item, may contact you at its discretion or cancel your order and inform you of such cancellation. If there is an error in the price and information of the product and the product you have ordered is not shipped, reserves the right to price and modify the product and will notify you via email or mobile phone.

6. Promotional activity promotes the usefulness of various advertisements and products in its promotion and service development which is true according to our belief and latest knowledge. So before using any of our services, every user will know the promotional information provided on our web site and we will assume that you are aware of every information on our website. Our promotional images displayed on the Website are only provided to you for introduction or ideas about the product and may differ from the actual image displayed on the actual product. We do our utmost to ensure uninterrupted user access to our site, but this cannot be guaranteed due to the speed, nature and nature of the site. However, like site services, your access to the site may be restricted due to maintenance.

7. Transactions and cancellations

Minimum Order - You have to place a minimum order of Rs. 100 at (Excluding delivery charges, shipping charges, bonuses and discounts)

Credit Card Information - The credit card information you provide must be accurate, accurate and current in order to receive the services on our website. Under no circumstances will you use any credit card information that is not legally owned by you. By paying with your card, you agree to provide us with accurate and current credit card information. We will not be responsible for any credit card fraud. You are responsible for using any fraudulent card and you are also responsible for getting rid of this liability. By paying with your card, you agree to provide us with accurate and current credit card information. We will not be responsible for any credit card fraud. You are responsible for using any fraudulent card and you are also responsible for getting rid of this liability.

Fraudulent or opaque transactions

We reserve the right to recover the price of goods, supply charges and lawyers' fees from the person or customer concerned if any fraudulent activity is reflected. We reserve the right to take legal action against any customer or person for fraudulent acts.

Customer cancellation

If we receive a product cancellation notice from the customer and we do not send the order, we will cancel the order and refund the product. In this case notice our product cancellation and product price return policy. cancellation

In certain circumstances it may not be possible for us to accept an order or we may cancel an order. reserves the right to cancel or reject any order at its own discretion. 

Orders may be canceled due to various reasons such as product limitations, product or pricing errors, fraudulent activities. We may ask for additional verification or information before accepting any order. Please note our product cancellation and product price return policy for any product cancellation.

8. User behavior

You agree and confirm that

  1. When using and transacting the Site, only use the services of or its authorized organization, consultant or any company contracted with us in accordance with the prevailing laws of the country and comply with all applicable laws and regulations.
  2. You will provide truthful, accurate, complete and up-to-date information that will be required of you when using the Site. reserves the right to confirm or check the information and other details provided by you at any time. After verifying your information, if any inaccurate or incomplete information is found, may impose restrictions on your use of the site.
  3. If there is a problem with the delivery of the product due to your mistake (such as - wrong name, address or any wrong information), that is, if the first attempt fails, you will have to reimburse for the second delivery of the product or reimburse for the delivery of the product.
  4. You must first read our Terms of Use and use the Site, so we will assume that you understand and accept our Terms of Use when you use the Site.
  5. After finalizing the product order, we will assume that you have accepted the price, details and our terms of the product.

You may not use the Site for the following purposes

  • Providing any illegal, harassing, abusive, offensive, threatening, harmful and obscene information material.
  • Interfering with customary law or sending something that impedes practice and constitutes a criminal offense
  • Achieve authorized access to the site's computer system
  • Interfere with the activities of any other user of the site
  • Violate any applicable law
  • Interfere with or disrupt other networks or sites connected to the Site
  • Copying, posting or storing copyrighted materials without any design, description and authorization of the site.

We make every effort to upload high resolution images of our products so that you can understand the design details, colors and quality of our products displayed on the site as accurately as possible. But what you see will depend on your monitor. We do not guarantee that any color or other details displayed on your monitor will be accurate.

9. Use of Software / Application

  • You may accept and use's Software / Applications / Apps only as per the terms of use of Transfer or sell, rent, Cannot lease, lend, distribute or give partial approval or grant software / application / app rights.
  • You may not use software / application / app for any illegal purpose.
  • We may terminate the right to use software / application / app at any time for illegal purposes. And it will automatically shut down our software / application / app without notice from us.
  • All software used at is the property of or any of our affiliates or suppliers to us which is protected by the laws of the land.
  • When you use's software / application / app, one or more third parties, such as wireless networks or mobile platforms, need to consider their policies, terms or fees separately.
  • You may manually or partially copy, modify, delete, discourage, incite others to harm's software / application / app, create technical errors, and collect similar work from our software. No.
  • We reserve the right to update's software / applications / apps without giving you any notice.

10. Agreement

When you place an order when purchasing our product, your order is an offer to us. You will receive an e-mail on your mobile or e-mail in response to this offer that carries information that we acknowledge as opposed to your product purchase offer but does not confirm the purchase of the product you have ordered. But when you confirm the order of your product, when we send you the confirmation information of your order on your mobile or e-mail, it will be considered as a contract. Which will be treated as a "sales contract" under section 4 (3) of the Department of Sales of 1930. Under this sales agreement, we arrange for your purchased product to be shipped to your designated address, and at that time your purchased product is transferred from us to you.

11. Reviews, feedback and submitted / recorded comments

 Any reviews, feedback and submissions / comments or questions you may have on our site will be considered as the sole property of our site no matter what you write. We have the right to use reviews, comments or content under any name. We reserve the right to remove or delete your post without notice if you record a false e-mail or a false name that confuses the source of our post.

12. Copyright

 Nothing contained in or on this site is our exclusive property and any rights may only be used subject to the permission of the owner. It is not acceptable to copy, distribute, convert, post, link or otherwise use the Site without our written permission. If you violate this policy of ours, it will be considered a common copyright infringement offense and you may be punished under criminal law. These sites and microsites contain information about copyrighted material, trademarks and other proprietary information. However, the site's content, design, text, graphics, photos, videos, words, underlying sources, software, etc., protect our rights. The entire contents of this site are also protected by copyright law and international conventions. All rights reserved. You do not have the right to infringe on this site any other proprietary copyright, trademark or copyrighted material without the permission of the owner, so you are liable for any such infringement.

13. Compensation

 You are liable for any damages you or I may incur as a result of any breach of the Terms of Use by you, such as us or any of our employees, officers, directors or any of our representatives, and we reserve the right to recover this compensation, including lawyers' fees. We will not be liable for any loss you may incur as a result of any activity or inactivity, any violation of applicable laws or regulations, statutory arrears or tax payments, any human rights issues, privacy rights or other rights violations.

14. Termination

 We may at any time suspend the effectiveness of your account or our use of the Site in the event of any unjust or unjust conduct. We reserve the right to terminate your use of the Site for any unacceptable activity in our sole discretion in the event of a breach of the Terms. If you have paid for a product ordered from our site prior to the operation of your account or site, it will be reimbursed in accordance with our product refund policy.

15. Limitations on liability and waiver

The products on this site are provided as they are. Does not provide any other guarantee. The site sales products are manufactured by any other company or manufacturer that we supply and we strive to ensure that those products are accurate, reputable and of high quality. So we will not be liable for any product information errors from the manufacturer. The warranty issue mentioned in the manufacturer's product description does not apply to us. So no claim will be made on us in case of product.

16. Site security

We use advanced technology and robust security measures to prevent unauthorized or illegal connections or to prevent accidental loss or loss of information. Therefore, violating the security of our site is strictly prohibited-

  • Trying to access unauthorized data or any server or account
  • Checking or scanning the functionality of any system or network or checking our site security without permission Trying to interfere with the services of another network through
  • Attempting to interfere with the services of another con network through the emergence of a virus on the site, overload or crashing (d) sending unsolicited emails with product misrepresentation or (e) copying the headers of any content.
  • You will be liable under criminal law for violating the security of our system or network. In this case, will investigate the breaches and take recourse to the law if the network security breaches are reflected. You agree not to interfere with any activity on the site, any device or software or anything else.

You further agree that by using our Site you will not use any other site navigation, any engine, software, tools, agents or other devices (browsers, spiders, robot avatars). Also, third party web browsers (such as Netscape Navigator, Microsoft Explorer) that are used on our site cannot be used.

16. Miscellaneous

  • Any misconduct, fire, explosion, thunderstorm, flood, storm affecting the site user's behavior, prohibition or any other government law, theft, vandalism, riot, war incident, strike or other labor, any matter beyond our control. We will not be liable for any compensation for delay in delivery.
  • Any interaction of the user with the operating rules and content of the site shall be deemed to be a complete agreement.
  • The liability for failure of any party under the Site shall rest solely with him, in which case the matter of exemption or remission shall not apply.
  • If any of the Terms or Conditions of the Site are deemed invalid by the Judiciary, it shall apply only to those Terms or Provisions which shall not apply to other Terms or Provisions of the Site.
  • The operating law of this site shall be governed by the law of the Government of the People's Republic of Bangladesh.
  • We reserve the power to cancel your transaction in the event of a lack of approval from a bank or a financial institution.